Privacy Policy | Coliven

1. WHAT INFORMATION WE COLLECT

We collect information that you provide directly to us when you use the Site, including:

Contact Data: Your name, email address, and phone number.
Transaction Data: Details about the tickets you buy or the communities you support. (Note: We do not store your full credit card details; these are handled by our secure payment processors).
Usage Data: Information about how you use our website, such as your IP address and browser type.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Process your ticket purchases and contributions.
Send you confirmation emails and event updates.
Improve the functionality of our website.
Comply with legal obligations.

3. SHARING DATA WITH COMMUNITIES

Because Coliven is an intermediary, we must share your information with the Community Organizers you interact with.

For Events: When you buy a ticket, we share your name and contact details with the Organizer so they can manage event entry and communicate updates.

For Support: If you contribute to a community, they may receive your details to acknowledge your support.

Independent Data Controllers: Once your data is shared with an Organizer, they become responsible for how they handle it. We recommend reviewing the specific privacy practices of any community you engage with.

4. THIRD-PARTY SERVICES

We use third-party tools to help run our business, such as:

Payment Processors: To securely handle your payments.
Email Services: To send you tickets and notifications.
Analytics: To understand how visitors use our site.

5. YOUR RIGHTS

Depending on where you live, you may have the right to:

Access the personal data we hold about you.
Request that we correct or delete your data.
Opt-out of marketing emails at any time by clicking "Unsubscribe."

6. DATA SECURITY

We take reasonable technical measures to protect your information. However, no internet transmission is 100% secure. We cannot guarantee absolute security of your data.

7. CHANGES TO THIS POLICY

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

8. CONTACT US

If you have questions about your data, please contact us via our Help&Feedback page.